50 Quality Improvement and Quality Assurance Approaches - Ann Gravells, Andrew Hampel, Sharron Mansell

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A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. ·      Helps staff to improve the quality of the products and services offered ·      Includes practical ideas for internal and external quality assurance activities (IQA/EQA) ·   Helps staff to prepare for external inspections and EQA visits ·      Readable, relevant and easy to understand ·      Provides valuable ideas and tips for new and experienced quality staff ·      Uses simple language to explain each approach ·      Can help promote outstanding teaching and learning