The Best Service is No Service - Bill Price, David Jaffe
792,00 CZK
Průměrná cena
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Průměrná cena
775,40 CZK
Historické minimum
709,00 CZK
Značka: John Wiley & Sons Inc
Dostupnost: in stock
Popis produktu
Praise for The Best Service Is No Service "A very sharp and practical treatise on why so many call centers and service operations are playing with the wrong deck of cards altogether. We strongly recommend it to anyone involved in customer service issues. " -Don Peppers and Martha Rogers, Ph.D.
Specifikace
- Stav: new
- Typ produktu:Politics and Business
- GTIN/EAN: 9780470189085
- Prodejce/Program: KnihyDobrovsky.cz
Historie cen
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